Manage the enquiry
Record the service interest, preferred timing and next contact action.
Analogy IT CRM
CRM for salons, spas and wellness businesses
Turn appointments into lasting client relationships
See the relationship around the booking: what the client asked for, who followed up, what they purchased and when a thoughtful rebooking message is due.
Common workflow problems
- New enquiries do not always turn into confirmed appointments.
- Package, membership and follow-up details depend on individual memory.
- Rebooking opportunities disappear once the appointment is complete.
A practical workflow
Confirm the appointment
Keep consultation, confirmation and reminder steps visible.
Connect packages and payments
Relate service packages, invoices and customer communication to one profile.
Follow up and rebook
Create a consistent post-visit and rebooking process without relying on memory.
Useful outcomes
- More consistent follow-up
- Clear client history
- Visible packages and payments
- A repeatable rebooking rhythm
Built for relationship-led salons, spas and wellness teams. It complements specialist booking or treatment systems when those are still required.
Is this an online booking system?
The CRM includes calendar and appointment workflows. The beta review will determine whether to use those directly or connect your existing specialist booking process.
Can staff have different access?
Yes. Owners, admins and staff have role-based access, while client access is limited to the customer-facing portal.
Can it support memberships or packages?
The salon setup uses membership and package language, with billing and optional automation based on your configured plan.